Shipping & Returns

Shipping

• United States: $6 flat rate, 3–7 business days after it ships
• International: $12 flat rate, 7–21 business days after it ships

Orders ship within 2–5 business days from Union City, New Jersey, USA. You will get an email with tracking when your order ships. International delivery estimates do not include potential customs or carrier delays. Customers are responsible for any applicable customs duties, import taxes, or fees imposed by their country.

 

Returns and exchanges

Returns are accepted within 30 days of delivery. Returned merchandise must be unworn, unused, unwashed, and in its original condition. Customers are responsible for return shipping unless the merchandise arrived damaged, defective, or incorrect. Damaged or incorrect items must be reported within 14 days of delivery. Once an approved return is received and inspected, refunds will be issued to the original payment method within 5–10 business days. Original shipping charges are nonrefundable unless the order arrived damaged or incorrect.

To start a return or report a damaged, defective or incorrect item, email projectsouthamericaofficial@gmail.com with your order number.

Every purchase supports our work in Puno, so we appreciate exchanges over refunds when the issue is fit.